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Can we suggest new items for the store?
Do you ship to anywhere in the US?
What address should I use for orders?
What is your return policy?
When do I pickup my items?
Why are the prices so cheap?
Where do I pickup my items?
Is it safe to process credit cards like this?


Can we suggest new items for the store?
YES! We are looking to increase our product line, so suggestions from users are especially important. Feel free to e-mail us at support@getgifted.net .

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Do you ship to anywhere in the US?
No. We actually don't ship at all: clients purchase goods through the online storefront, then they pick the goods up at the Stern or Lagunita latenight dining locations.

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What address should I use for orders?
When you're prompted to provide a delivery address, please make sure to indicate which latenight location you'd like your goods to be delivered to. Please remember that pickup is between 11pm and 12 midnight on Sunday, Tuesday and Thursday.

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What is your return policy?
While Gifted is in Beta, we don't have one. Send us an e-mail at support@getgifted.net, and we'll try to work something out.

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When do I pickup my items?
Items ordered before 6pm on the pickup days (Sunday, Tuesday or Thursday) will be ready to be picked up that night. Orders placed after the 6pm cutoff or on other days of the week can be picked up on the next pickup day. Pickup times are from 11pm to 12midnight on Sunday, Tuesday and Thursdays.

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Why are the prices so cheap?
We minimize labor and storefront costs by not having a permanent storefront, and by aggregating pickups into a 1-hour timeslot. This sometimes allows us to have prices that are even lower than Walmart's.

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Where do I pickup my items?
Orders placed online can be collected at latenight locations (in the Lag and Stern dining halls) between 11pm and 12midnight on Sundays, Tuesdays and Thursdays. As a general rule, all orders from dorms on Santa Teresa will go to Lagunita's hotspot while orders from dorms on Escondido and in and around the Cowell cluster will be delivered to Stern's hotspot.

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Is it safe to process credit cards like this?
All credit card processing is done for us by Google, through google checkout. We actually don't get ANY sensitive information from you- it all goes to google, and they handle the payment processing. It's really, really safe.

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Last Updated: 30 Jan 2008 21:50:44 PST home  |  about  |  terms  |  contact
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